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Refund Policy

Refund Policy – Kraft Point

At Kraft Point, we strive to provide high-quality products and excellent customer service. If you are not fully satisfied with your purchase, our refund policy outlines the terms and conditions for returns and refunds.

1. Eligibility for Refunds

We accept refund requests under the following conditions:

To be eligible for a refund, the item must be:

2. Non-Refundable Items

We do not accept refund requests for:

3. Refund Process

To initiate a refund request, please follow these steps:

  1. Contact our customer support team at [email/contact information] within [X] days of receiving the product.
  2. Provide order details and images of the defective/damaged product (if applicable).
  3. Once your request is approved, we will provide return instructions.
  4. After receiving the returned item, we will inspect it and notify you of the refund approval or rejection.

4. Refund Timeline

5. Shipping Costs

6. Exchange Policy

If you wish to exchange a product instead of requesting a refund, please contact us at [email/contact information] to check for availability.

7. Contact Us

For any refund-related inquiries, please contact us at:
📧 Email: [kraftpoint info @gmail.com]
📞 Phone: [+91 70195 06924]

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