Privacy Policy
Privacy Policy – Kraft Point
1. Introduction
Welcome to Kraft Point. We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services.
2. Information We Collect
We may collect and process the following types of personal data:
- Name, contact details (email, phone number, address)
- Payment and billing details
- Any information you provide when contacting us
- Usage data, such as website interaction and browsing patterns
3. How We Use Your Information
We use your personal data to:
- Provide and manage our services
- Process transactions and fulfill orders
- Improve our products and website experience
- Communicate with you regarding inquiries, offers, and promotions
- Ensure compliance with legal obligations
4. Data Sharing and Disclosure
We do not sell or trade your personal data. However, we may share your information with:
- Service providers and partners assisting in business operations
- Legal authorities when required by law or in response to legal requests
- Third-party payment processors, including Razorpay, for secure transactions
5. Payment Security & Razorpay Policy
We use Razorpay as our trusted payment gateway to process transactions securely. When you make a payment on our website:
- Data Protection: Razorpay encrypts all payment details to ensure secure transactions.
- Fraud Prevention: Razorpay follows industry-standard security measures to prevent unauthorized transactions.
- Third-Party Sharing: Razorpay may share payment details with banks, regulatory authorities, or fraud detection agencies as required by law.
- Refunds & Disputes: Refund policies follow the terms outlined by Kraft Point. If any dispute arises, please contact us for resolution.
For more details, you can refer to Razorpay's Privacy Policy.
6. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience, analyze site traffic, and improve our services. You can adjust your browser settings to decline cookies, but some functionalities may be affected.
8. Your Rights and Choices
Depending on applicable laws, you may have rights to:
- Access, correct, or delete your personal data
- Withdraw consent for processing where applicable
- Request data portability
- Lodge complaints with regulatory authorities
9. Retention of Data
We retain your personal data as long as necessary to fulfill our business and legal obligations. When no longer required, we securely dispose of your data.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Kraft Point
📧 Email: kraftpointinfo@gmail.com
📞 Phone: +91 70195 06924
📍 Address: Nandidurga Main Road, Near Airtel Office, Opposite HDFC Bank, Benson Town, Bangalore – 560046